Store your team's knowledge.
Base allows you to take the domain knowledge you have gathered over the years and store it in a beautiful, readable format. Easily search and find knowledge, exactly when you need it.
Delight your clients.
Base is the knowledge base software you have always wanted for your Managed Service Provider. Store knowledge in beautiful, readable articles. Then, easily share out help centers personalized for each of your clients - in seconds. All for free.
Features
Write once, edit once.
Most customers have similar recurring problems and frustrations. With Base, you can write an article once, and then use variables to fill out client-specific information. It gives you the best of both worlds.
More features
Great writing experience.
Base has a simple and powerful text editor that will empower you to write some truly breathtaking articles. It is simple to add images, videos, rich text, and a whole lot more.
Integrations...galore!
Base has built-in integrations with the services MSPs are already using like ConnectWise Manage®, Syncro, and Repairshopr. More are on their way!
Security from the ground up.
All data is sent via HTTPS. Files are encrypted with AES 256-bit encryption. Our infrastructure is updated regularly with the latest security patches. Hosted on AWS.
Easy article attaching.
When you have written a great article, simply attach it, and it will be added to multiple companies and across many bases. It really is that simple.
Customize per client.
Base allows you to easily customize the look and feel of each company's base. When you need even more customization, just add custom stylesheet rules.
Edit from anywhere.
Base is completely responsive and mobile-friendly. This means you can write and edit your articles from anywhere, and your clients can view your bases from anywhere.
Screenshots
The best way to see what Base can you do for you and your clients is to simply get started.
It's free and there's no credit card required.
Get started